As a web-based software, LCM Digital can be fully opened and used in an internet browser (optimized for Chrome and Edge). For managing tasks via mobile device, the LCM Digital 2.0 app can be downloaded from the App Store or Google Play Store.
All users (including those of the mobile app) must first have registered in the browser on lcmdigital.com.
- Access to LCM Digital
- Registration
- Password forgotten or no password
- Rules for creating your password
- FAQ
Related articles
- Purchase licenses and test phase
- All about the mobile app in LCM Digital 2.0
- Share and delete projects
Access to LCM Digital
You have several options for gaining access to LCM Digital.
- Invitation from project stakeholders: follow the invitation link in your email after you have been invited by other project stakeholders.
Learn more about project roles in this article: Project Roles.
Or: - Get access after a short personal introduction.
Registration
- If you are using LCM Digital for the first time, you first need to register. To do this, click on "Sign up".
- Then enter your e-mail address.
- Confirm that you accept the Terms and Conditions and the Privacy Policy.
- Click on "Sign up".
- Authenticate yourself by entering the PIN sent to you by e-mail.
Here you will find help if you have difficulties with the PIN. - After confirmation, enter your first and last names.
- Click on "Sign up". Choose a password, confirm it and click on "Create password".
- Click on "Keep me logged in" to stay logged in until you manually log out.
Password forgotten or no password
- If you have forgotten your password or do not have a password yet, enter your e-mail address, click on "Login" and click on "Forgot your password?".
- You will receive an email with a PIN to set a new password. Authenticate yourself using this PIN.
- Then create a new password.
- Click on "Keep me logged in" to stay logged in until you manually log out.
Rules for creating your password
The password must meet the following requirements:
- minimum of 8 and a maximum of 16 characters,
- one upper case letter,
- one lower case letter,
- a number,
- one of the following special characters #?!@$%^&*-
FAQ
Q: I did not receive an e-mail with a PIN.
A: Please check your spam folder first.
If you do not find any e-mail there, please contact your IT department so that they can check the central spam filter and, if necessary, release the address notifications@lcmdigital.com.
Q: My PIN does not work.
A: Make sure that you only use the PIN you received last.
Every time you click on the "Sign up" button, a new PIN is generated and replaces the previous one. Therefore, delete all e-mails received so far, click on "Sign up" and wait until you receive the new PIN. Also check your spam folder. It may take a few seconds until you receive your PIN.
Q: I signed up but did not create a password.
A: Use the "Forgot password?" function. You will receive a new PIN and then you can reset your password.
Q: I want to use the app, but I cannot log in.
A: Make sure you have first registered on the web interface at share.lcmdigital.com, creating a password.
Also check that you have installed the "LCM Digital 2.0 Execute" app (available from the App Store or Google Play Store).
Q: I no longer need access or would like to remove a person's access.
A: The project admin can remove people from the project via the user management.
Q: I have successfully registered, but I cannot log in again.
A: Make sure you access the address https://share.lcmdigital.com and use the correct credentials (email and password).
Clear your browser cache and restart the computer. Then try to log in again.
You can find more detailed instructions at the following links:
Select "Total time" as the time range and check the options "Cookies and other website data" and "Cached images and files".
Q: The "Sign up" button is inactive.
A: Make sure that you have filled in all the fields.
It is possible that the reCaptcha is disabled on your end. Test here if the recaptcha works.
If the reCaptcha is not visible for you, you can find out here what the reason for this could be.